Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Boostfy.me (operating as boostfy.me) ("Boostfy.me," "we," "us," or "our") governing your access to and use of the Boostfy.me platform, including our website, applications, APIs, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

Boostfy.me is an omnichannel messaging and customer engagement platform that enables businesses to:

• Manage conversations across multiple channels (Facebook Messenger, Instagram, WhatsApp, Telegram, SMS, Email, etc.)
• Create and deploy AI-powered chatbots
• Automate customer interactions and workflows
• Analyze customer engagement and conversation data
• Integrate with third-party services and APIs
• Manage customer contacts and relationships

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. Account Registration and Security

4.1 Account Creation

To use the Service, you must create an account by providing:

• Accurate and complete registration information
• A valid email address
• A secure password
• Payment information (for paid plans)

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information remains accurate and up-to-date

4.3 Account Restrictions

You may not:

• Share your account credentials with others
• Create multiple accounts to circumvent restrictions
• Use another person's account without permission
• Transfer your account to another party without our consent

5. Subscription Plans and Billing

5.1 Subscription Plans

Boostfy.me offers various subscription plans with different features and usage limits. Plan details, pricing, and features are available on our website and may be updated from time to time.

5.2 Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method for all fees
• Prices are subject to change with 30 days' notice
• Failed payments may result in service suspension or termination

5.3 Free Trial

We may offer free trials for new users. At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.

5.4 Cancellation and Refunds

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months or unused features, except as required by law.

6. Acceptable Use Policy

6.1 Permitted Use

You may use the Service only for lawful business purposes in compliance with these Terms and all applicable laws.

6.2 Prohibited Activities

You agree not to:

• Send spam, unsolicited messages, or engage in mass messaging without consent
• Violate any laws, regulations, or third-party rights
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Reverse engineer, decompile, or disassemble the Service
• Use the Service to harass, abuse, or harm others
• Impersonate any person or entity
• Collect or harvest user data without consent
• Use automated systems (bots, scrapers) except as explicitly permitted
• Interfere with or disrupt the Service or servers
• Resell or redistribute the Service without authorization
• Use the Service for illegal activities or fraud

6.3 Third-Party Platform Compliance

When using integrations with third-party platforms (Facebook, Instagram, WhatsApp, Telegram, etc.), you must comply with their respective terms of service, policies, and guidelines. Violations may result in suspension or termination of your account.

7. Content and Data

7.1 Your Content

You retain ownership of all content, data, and messages you submit, upload, or transmit through the Service ("Your Content"). You grant us a limited license to use, store, process, and transmit Your Content solely to provide the Service.

7.2 Content Responsibility

You are solely responsible for:

• The accuracy, legality, and appropriateness of Your Content
• Obtaining necessary rights and permissions for Your Content
• Ensuring Your Content complies with applicable laws
• Backing up Your Content (we are not responsible for data loss)

7.3 Prohibited Content

Your Content must not contain:

• Illegal, harmful, or offensive material
• Infringing content (copyright, trademark, etc.)
• Malware, viruses, or malicious code
• Personal information of others without consent
• Misleading or fraudulent information

7.4 Content Monitoring

We reserve the right (but have no obligation) to monitor, review, or remove Your Content if it violates these Terms or applicable laws. We may also report illegal content to authorities.

8. Intellectual Property Rights

8.1 Our Rights

The Service, including all software, designs, text, graphics, logos, and other content (excluding Your Content), is owned by Boostfy.me and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

8.2 Restrictions

You may not:

• Copy, modify, or create derivative works of the Service
• Remove or alter any proprietary notices
• Use our trademarks without permission
• Frame or mirror any part of the Service

8.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to you.

9. Third-Party Services and Integrations

The Service integrates with third-party platforms and services (Facebook, Instagram, WhatsApp, Telegram, etc.). Your use of these integrations is subject to:

• The third party's terms of service and policies
• Our ability to maintain the integration (which may change or be discontinued)
• The third party's availability and performance

We are not responsible for third-party services, their availability, or any issues arising from their use. You must comply with all third-party terms when using integrations.

10. Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

You are responsible for complying with all applicable data protection laws (GDPR, CCPA, etc.) when using the Service, including obtaining necessary consents from your customers.

11. Service Availability and Modifications

11.1 Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free access. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control.

11.2 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We are not liable for any modifications, suspensions, or discontinuations.

11.3 Updates

We may update the Service to add features, fix bugs, or improve performance. Some updates may be automatic, while others may require your action.

12. Termination

12.1 Termination by You

You may terminate your account at any time by following the account deletion process in your dashboard settings or contacting support.

12.2 Termination by Us

We may suspend or terminate your account immediately if:

• You violate these Terms
• Your account is used for illegal activities
• You fail to pay fees when due
• We are required to do so by law
• Continuing to provide service creates risk for us or others

12.3 Effect of Termination

Upon termination:

• Your access to the Service will be revoked
• Your data will be deleted according to our data retention policy
• You remain liable for any outstanding fees
• Provisions that should survive termination will remain in effect

13. Disclaimers and Warranties

14. Limitation of Liability

15. Indemnification

You agree to indemnify, defend, and hold harmless Boostfy.me, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any laws or third-party rights
• Your Content or data
• Your negligence or willful misconduct

16. Dispute Resolution

16.1 Informal Resolution

Before filing a claim, you agree to contact us at legal@boostfy.me to attempt to resolve the dispute informally.

16.2 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

16.3 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall take place in [Location].

16.4 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions or class arbitrations.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Boostfy.me regarding the Service.

17.2 Amendments

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes become effective constitutes acceptance of the updated Terms.

17.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

17.5 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.

17.6 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control.

18. Contact Information

For questions about these Terms, please contact us: